CDRL

Contact us

Need to get a hold of us? Please see our contact details below.

Contact Methods

Filing a complaint about a Trader

  • By Post

    You can download paper complaint forms for each of our schemes on the relevant scheme site, and send the completed form to:

    Stratford Office Village
    Unit 12 Walker Avenue, Wolverton
    Milton Keynes
    MK12 5TW

  • Online

    If you have access to the Internet, you can file your complaint via our online portal.

    To access this, simply go to the relevant scheme site’s homepage and click on:

    START A COMPLAINT

    Browse our ADR schemes on Who Are You Complaining About?

Contacting us for all Other Reasons

  • Online Contact Centre

    Please locate this via our Online Portal Dashboard from the relevant scheme site.

  • By Telephone

    Call-back requests may be made for Reasonable Adjustment Requests.

Start A Complaint